Terms of Service

Welcome to The Curious Teacup.

By accessing our website or purchasing our products, you agree to the following Terms of Service.

1. About Our Business

The Curious Teacup is an independent South African herbal apothecary offering small-batch herbal products, teas, tinctures, balms, botanical goods and related products.

Business name: The Curious Teacup

Legal business name: [INSERT REGISTERED BUSINESS NAME, IF DIFFERENT]

Business address: [INSERT BUSINESS ADDRESS]

Email: [INSERT BUSINESS EMAIL]

2. Products and Descriptions

We make every effort to ensure that product descriptions, photographs, ingredients and prices are accurate.

Our products are prepared in small batches. Natural ingredients may vary slightly in appearance, colour, aroma and texture.

Photographs are representative of the products offered.

3. Herbal Product Disclaimer

Our herbal products are offered for general wellness, traditional herbal use and personal enjoyment.

Product descriptions and website content are provided for general informational purposes and are not intended to diagnose, treat, cure or prevent any disease.

Our products are not substitutes for professional medical advice, diagnosis or treatment.

Customers should consult a qualified healthcare professional before using herbal products, particularly if pregnant, breastfeeding, taking medication or managing an existing health condition.

Always read product labels and follow the supplied instructions.

4. Orders and Payments

All orders are subject to product availability and successful payment.

Prices are displayed in South African Rand (ZAR).

Applicable delivery charges will be displayed before checkout is completed.

We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer law.

5. Product Availability

Because we operate on a small-batch basis, some products may occasionally be unavailable.

If an item becomes unavailable after an order has been placed, we will contact the customer to arrange an appropriate solution, including a refund where required.

6. Intellectual Property

All original website content, branding, illustrations, product photographs, logos, designs and written material belonging to The Curious Teacup remain our intellectual property unless otherwise stated.

No content may be reproduced, distributed or commercially used without prior written permission.

7. Acceptable Website Use

Customers agree not to:

• Use our website for unlawful purposes.

• Attempt to compromise website security.

• Submit fraudulent orders or payment information.

• Copy or misuse our intellectual property.

• Interfere with the website's functionality.

8. Third-Party Services

Our website may use third-party services, including payment providers, courier companies and Shopify.

These services may operate under their own terms and privacy policies.

9. Consumer Rights

All transactions are subject to applicable South African legislation, including the Consumer Protection Act and Electronic Communications and Transactions Act.

Nothing in these Terms of Service excludes or limits rights that cannot legally be excluded.

10. Limitation of Liability

Nothing in these terms limits liability where such limitation is prohibited by law.

To the extent permitted by applicable law, The Curious Teacup is not responsible for losses arising from circumstances beyond our reasonable control.

11. Changes to These Terms

We reserve the right to update these Terms of Service when necessary.

Updated terms will be published on this website.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

13. Contact Information

For questions regarding these terms, please contact:

The Curious Teacup – Herbal Apothecary

Email: tothecuriousteacup@gmail.com

Business address: 58 Olive Road, Valhalla, Pretoria, 0185

Abundance… From my teacup to yours.

The Curious Teacup – Herbal Apothecary

Last updated: 9 November 2026